Updated: May 1st, 2018
This Privacy Statement explains what types of information Truepixel, Inc. (“Truepixel” “we,” “us,”) or its affiliates may collect from or about visitors to our websites or applications (“you”), and describes our practices for collecting, using, retaining, protecting, disclosing, and transferring such information.
This Privacy Statement applies to personal information and other information collected by Truepixel or its affiliates from or about visitors to our websites or applications (collectively, “websites”) that display or link to this Privacy Statement. Unless otherwise specified below, this Privacy Statement does not apply to any other products or services or to information collected in any other way (whether online or offline) or for any other purpose.
What Personal and Other Information Does Truepixel Collect?
Truepixel or its affiliates may collect personal information and other information from or about you when you:
- request information,
- subscribe to marketing or support materials,
- download marketing or support materials,
- enter a contest, or
- respond to promotional campaigns
For purposes of this Privacy Statement, “personal information” means information that can be used to personally identify you, such as your name, address, telephone number, e-mail address, user IDs and passwords, billing and transaction information, credit card or other financial information, contact preferences, and similar information.
We also may collect information that is related to you but that does not personally identify you, such as your computer’s operating system, browser, and your use of and activities on our websites. See also the discussion below of cookies and other electronic tools used for the collection of such information.
How Does Truepixel Use Your Information?
Truepixel may use information that we collect from or about you, including any personal information:
- to welcome you,
- to provide ongoing service and support,
- to notify you about changes to our website or any products or services we offer or provide through it,
- to improve our websites, services, and products,
- to contact you to complete surveys that we use for marketing or quality assurance purposes,
- to e-mail or otherwise, send you marketing or other promotional information about Truepixel products or
services that may be of interest to you,
- to fulfil any other purpose for which you provide it,
- in any other way, we may describe when you provide the information,
- to combat fraud or any other criminal activity,
- as otherwise required or permitted by law, and/or
- for any other purpose with your consent.
- To assist us with the uses described in this Privacy Statement, information we have collected from or about you through our websites, including about your use of such sites, may be combined with or enhanced by other information from or about you that we have obtained from other online or offline sources, including from our affiliates or business partners.
Collection of Information Using Cookies and Other Tools for Online Advertising
With Whom Does Truepixel Share Your Information?
We may disclose information that does not identify any individual (e.g., anonymous, aggregated data) without restriction. Truepixel contracts with third-party service providers, partners and suppliers (including distributors and resellers) to deliver certain products, services, and customer solutions. Examples of such services provided on our behalf are mail delivery, website hosting, transaction processing, and event planning. Truepixel may share your personal information with its service providers and suppliers to the extent necessary to deliver the product or service you requested, respond to your requests for information on products or services, or otherwise support your business needs. You will not have the opportunity to opt-out of having your information shared with these third-party service providers and suppliers for these purposes, and they may contact you directly regarding such purposes.
Third-party service providers and suppliers receiving personal information are authorized to use your personal information only for the purpose it was originally intended or as required or permitted by law. However, unless otherwise dictated by law or agreement, Truepixel is not responsible for any improper use by such parties.
We may also disclose your personal information and other information, including across country borders:
- to our subsidiaries, affiliates, and worldwide offices,
- to comply with the law or in response to a subpoena, court order, law enforcement or government request, or another legal process,
- to produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings,
- if Truepixel determines in its good faith judgment that such disclosure is necessary to provide its services or to protect the rights, interests, safety, or property of its business, employees, suppliers, customers, or others,
- in connection with any proposed or actual sale or other transfer of some or all assets of Truepixel, and/or any proposed or actual sale or merger of Truepixel or any division of Truepixel,
- to enforce the terms of any agreement with Truepixel,
- to combat fraud or other criminal activity,
- for any other purpose disclosed by us when you provide the information,
- as otherwise required or permitted by law, and/or
- with your consent.
Unless permitted by relevant laws, Truepixel will not share, sell, trade, or lease your personal information to or with others except as provided for in this Privacy Statement.
Your Marketing Choices, Right to Access Your Personal Information
Your Marketing Choices. Your decision to provide the personal information that we may request from time to time is voluntary. However, if you do not provide the personal information requested, you may not be able to proceed with the activity or receive the benefit for which the personal information is being requested.
You can always unsubscribe or choose not to receive promotional materials from Truepixel by following the specific instructions in the e-mail or other communication you receive or by notifying us via the appropriate method(s) described below. It may take a reasonable period of time to process your request, but no longer than 30 days for direct mail and telephone promotions and 10 business days for e-mail promotions. In countries where Truepixel is required to do so by law, Truepixel will offer you the opportunity to provide opt-in consent before promotional materials are sent, or promotional calls are made, to you. This will not apply to service communications that are considered part of certain Truepixel services, which you may receive periodically unless you cancel the applicable service.
Your Access to Your Personal Information. Truepixel strives to keep your personal information accurate. We have implemented processes and policies to maintain data integrity. We will provide you with reasonable access to your personal information in accordance with relevant laws, including by making reasonable efforts to provide you with online access and the opportunity to update your information. To protect your privacy and security, we will take steps to verify your identity before granting access or making changes to your personal information. To request access to your personal information, follow the applicable instructions below. While we will make reasonable efforts to accommodate your request, we also reserve the right to reject such access requests or to impose certain restrictions and requirements on such requests, if required or permitted by applicable law.
Transfer of Your Information to Other Countries
In accordance with applicable law, personal and other information covered by this Privacy Statement may be transferred to, and processed and stored in, Canada or the United States or any other country in which Truepixel or its affiliates, subsidiaries, service providers, business partners, or customers maintain facilities, even if the level of data privacy required is less than that required by the European Union or under the Safe Harbour. By submitting your personal information to Truepixel, you consent to such transfers and to the worldwide processing of your personal information.
Links to Non-Truepixel Websites and Third Parties
Truepixel’s websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Truepixel website. Truepixel does not control these third-party websites or their privacy practices, which may differ from Truepixel’s. We do not endorse or make any representations about third-party websites. The personal information you choose to provide to unrelated third parties is not covered by the Truepixel Privacy Statement. We encourage you to review the privacy statement of any entity before submitting your personal information.
Security of Your Personal Information
Truepixel has implemented administrative, technical, and physical measures designed to protect your personal information from accidental loss and from unauthorized access, disclosure, use, alteration, or destruction. These measures include computer safeguards and secured files and buildings, Internet firewalls, intrusion detection, anti-virus protection, network monitoring, and, where appropriate and required by applicable law, Transport Layer Security (“TLS”) or similarly encrypted browsers. However, no electronic data transmission or storage of information can be guaranteed to be 100% private and secure, and you understand that Truepixel does not ensure or warrant the privacy or security of any information we collect from or about you and that you use the Truepixel websites and other Truepixel services and provide us with information at your own risk. If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Please also be careful to avoid “phishing” scams, where someone may send you an e-mail that looks like it is from Truepixel asking for your personal information. Truepixel will never request your personal information through e-mail.
Children Under the Age of 13
Truepixel websites are not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on our websites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website or on or through any of its features/register on the website, make any purchases through the website, use any of the interactive or public comment features of this website, or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org
Questions About and Enforcement of this Privacy Statement
If you have questions regarding our compliance with this Privacy Statement, please contact us by making an e-mail submission to the Truepixel Legal Department at email@example.com or through
mail to: 6375 Dixie Rd Suite 203, Mississauga, ON L5T 2E7
Attn: Truepixel Legal
Changes to this Privacy Statement
Truepixel will review and update this Privacy Statement periodically and will note the date of its most recent revision above. If we make material changes to this Privacy Statement, we will notify you either by prominently posting a notice of such changes prior to implementing the changes or by directly sending you a notification. We encourage you to review this Privacy Statement frequently to be informed of how Truepixel is collecting, using, retaining, protecting, disclosing, and transferring your information.